Circulation Department Information
Newspaper Delivery & Online Customer Service
Phone: 1-800-482-1121 Email: For missed delivery or other subscription questions you can also e-mail our customer service department by clicking HERE. This e-mail address is monitored throughout our customer service hours, including weekends.
Please remember when contacting us through email to give your complete address and name as appears on your account so we may be as accurate as possible when accessing the account information.
Another option is to try our online account management tool. Click HERE. (link temporarily doesn't work with Google Chrome, please use a different browser) to get started. Please note that you will need your account number to register for the first time.
Circulation Supervisors at Northwest Arkansas Democrat-Gazette
Hector Cueva – Circulation Director: E-mail, 479-684-5504. Hector is responsible for all logistics, delivery and distribution throughout Northwest Arkansas Media’s coverage area. Which includes Benton, Washington, Boone, Scott and Johnson County among others.
George Loftus – Home Delivery Manager: E-mail, 479-684-5505. George is responsible for home delivery distribution in Northwest Arkansas and surrounding areas.
Single Copy Manager: 479-684-5501. The Single Copy Manager is responsible for single copy sales and newspaper rack/machines throughout the Northwest Arkansas area.
Earnie Edge – Sales Manager: E-mail, 479-684-5512. Earnie is responsible for subscription sales throughout the Northwest Arkansas area.
Jim Tolly – Zone Manager: E-mail, 479-684-5515. Jim is responsible for home delivery distribution in Washington/Madison Counties as well as Fort Smith/Clarksville and surrounding area.
Keith Sanford – Zone Manager: E-mail, 479-271-3708. Keith is responsible for home delivery distribution in the Benton/Carroll Counties as well as Harrison and surrounding area.
Katie Horner – Office Manager: E-mail, 479-684-5503. Katie is responsible for Newspapers in Education throughout Northwest Arkansas area.